I previously wrote about a Microsoft Windows 7 Disaster, which will make me return to XP Professional. Yesterday I finally got a month-long delayed response. My Microsoft Action Pack for Accountants license for Windows 7 Ultimate was effectively good for only one month. I suspect that retail copies of Windows 7 will have similar Microsoft Windows 7 Disaster license problems.
In the month I replaced a hard drive, as I told Microsoft. This Microsoft Windows 7 Disaster started with a notice that my copy of Windows was "not genuine." Repeated screen-filling popups for it not only meant I could not update or protect my system. They also meant I could not effectively use it at all. Instead of saying this voided my license, the Microsoft Windows 7 Disaster involved a month of broken promises that Microsoft would call me back.
At Microsoft's direction, and on our own, we tried to reinstall on this and other systems in my office, where we have 7 total computers. We used other systems because we thought the problem might relate to incompatible hardware. We promptly returned these other system to legal copies of XP, as none worked. Our network card on the first Microsoft Windows 7 Disaster system still peaks at 32k and dies on most transfers and our HP4240 printer will not work. Please note that I have 10 unused legal licenses for Windows 7 Professional and almost 10 unused copies for Vista, plus 10 legal copies of XP. Therefore, I do not know why my computer tech even wasted time on Windows 7 Ultimate. It surely was not for any advanced software or a wonderful new interface. I VERY RARELY use it for an old version of Microsoft Great Plains. Severe problems with that temporarily critical software forced us to repeatedly format new systems for it.
As we placed additional calls, the Microsoft Windows 7 Disaster call back promises went from a day, to next day, to 48 hours and finally to 3 to 5 days. Having me repeatedly say that it was critical that I have this particular system did nothing. The final Microsoft Windows 7 Disaster involves Brandon. I hope to make him immortal for Steve Balmer (Microsoft CEO) and many so far unsuspecting Microsoft Windows 7 users. He wrote:
From: MAPS North America [mailto:MAPS-NA@Microsoft.com]
Sent: Tuesday, October 20, 2009 12:35 PM
Subject: Windows 7 Ultimate License Key Issue (KMM15877271I14L0KM)
This email is regarding your activation issue with Windows 7 Ultimate from within the Microsoft Action Pack Subscription.
We do apologize for the inconvenience this issue may have caused you... After further research regarding this matter, our records indicate that the key for Windows 7 Ultimate is a valid key and was already successfully activated once. After that many unsuccessful attempts were tried on different machines or possibly the same machine in which it was first activated but with changed hardware. Unfortunately we cannot provide you an additional key for this software because it is valid for only one activation.
If we can provide further assistance, please let us know. Thank you for choosing Microsoft.
Brandon
https://partner.microsoft.com/global/program/programoverview/40016455
(877) 283-1925
I replied:
This is not true. I do not have and have never had Windows 7 Ultimate running on any other systems (at the same time). I did replace a hard drive that failed, as previously indicated. One of your staffers told me that many Microsoft Partners were having this problem, as indicated at
http://quickbooks-blog.com/2009/10/microsoft-windows-7-disaster-return-to-xp-professional.html.html
I will quickly have many more blog and Twitter and posts. I also will post to the large Microsoft Fla IT Pros (Broward, Dade and Palm Beach Counties, Florida) Small Business Networking group. If that does not work, I will file a class action lawsuit and do all I can to publicize it.
Congratulations! Not even Microsoft could afford to buy the publicity that it and you personally will now get for nothing.
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